Similar to many other collection agencies, our payment structure operates on a contingency basis, meaning our fees are contingent on the amounts we successfully collect. If we are unable to collect any funds, there will be no charges incurred. It is difficult to justify using a collection agency or attorneys that charges an upfront fee or minimum fee when you have the option of a firm that work purely on contingency.
While some debt collection agencies have a fixed contingency rate for all claims, our preference is for a two-tiered contingency rate system. This system takes into account both the size and age of the claim:
40% for under R1,000
25% for R1,000 - R9,999
15% for R10,000 - R49,999
10% for R50,000 - R499,999
5% for R500,000+
PLUS5% Under 90 days
10% 90 - 180 days
20% 6 - 12 months
30% 1- 2 years
40% Over 2 years
As an example if you give us an outstanding account of R20,000 that has been outstanding for 4 months, the amount falls under 15% for R10,000 - R49,999 and 10% for 90 - 180 days. The total contingency fee will therefore amount to 25% of any funds recovered on the claim.